Contact Support
Have a question about an escrow dispute, a pending payout, or need help setting up your vendor account? We are here to help.
Send us a Message
Fill out the form below and we will get back to you as soon as possible.
Contact Details
Email Support
support@jarvva.com
disputes@jarvva.com
Phone & WhatsApp
+234 (0) 800 JARVVA 00
Mon-Fri, 9AM - 6PM (WAT)
Office Address
Jarvva Technologies HQ
Lagos, Nigeria.
Dispute Policy
If you are currently experiencing an issue with a transaction, please do NOT click "Release Escrow" on your order page. Once funds are released to the vendor, the action is irreversible. Send us a message immediately.